Information technology solutions are very powerful. If properly planned out (with the goals of the customer paramount), they have the potential to save time, effort, expenses and grief.
I get a high when I see my customers using my product, especially as I know what they used to go through before the solution was in place. These moments of satisfaction are what keeps me happily chugging away through the my grueling, crazy-packed schedule.
A bit of extra effort and due diligence will ensure that my customer (and therefore I) am happier and more satisfied tomorrow. It’s well worth the effort and time put in.
.. and I like to be a happy person